Q: some emails don't go into sent folder
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Jun 25, 2015 3:46 AMby Scott Raymond,Thanks. I'll try this all when I have some time. But thought I would post what just happened this morning. The two emails I sent last night, after logging out of iCloud and back in, with PDF attachments that did not go into my Sent folder are in a folder that says:
On My Mac
Recovered Messages (iCloud)
Why did they go into that folder instead of Sent?
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Jun 25, 2015 3:57 AMby Scott Raymond,I tried what you said above and here are the lines that were in Console after clearing it and then sending a PDF via email that did not go into my sent. There isn't too much here so this is most of it. I deleted some lines that had to do with Dropbox but a lot of this I don't know if it pertains or not. Is it a permissions thing? looks like a lot of the messages are "you don't have permission..."
6/25/15 6:50:23.564 AM cloudd[227]: Failed to create dir at /Users/USER/Library/Containers/com.apple.Preview/*/Assets: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “Assets” in the folder “CloudKit”." UserInfo=0x7fadb9c538e0 {NSFilePath=/Users/srdesigns/Library/Containers/com.apple.Preview/Data/Library/ Caches/CloudKit/Assets, NSUnderlyingError=0x7fadb9c537f0 "The operation couldn’t be completed. Operation not permitted"}
6/25/15 6:50:23.577 AM sandboxd[256]: ([227]) cloudd(227) deny file-write-create /Users/srdesigns/Library/Containers/com.apple.Preview/Data/Library/Caches
6/25/15 6:50:23.578 AM cloudd[227]: Failed to create dir at /Users/USER/Library/Containers/com.apple.QuickTimePlayerX/*/Assets: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “Assets” in the folder “CloudKit”." UserInfo=0x7fadbc64a460 {NSFilePath=/Users/srdesigns/Library/Containers/com.apple.QuickTimePlayerX/Data /Library/Caches/CloudKit/Assets, NSUnderlyingError=0x7fadbc6ccad0 "The operation couldn’t be completed. Operation not permitted"}
6/25/15 6:50:23.599 AM sandboxd[256]: ([227]) cloudd(227) deny file-write-create /Users/srdesigns/Library/Containers/com.apple.QuickTimePlayerX/Data/Library/Cac hes
6/25/15 6:50:23.602 AM cloudd[227]: Failed to create dir at /Users/USER/Library/Containers/com.apple.TextEdit/*/Assets: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “Assets” in the folder “CloudKit”." UserInfo=0x7fadb9d9e570 {NSFilePath=/Users/srdesigns/Library/Containers/com.apple.TextEdit/Data/Library /Caches/CloudKit/Assets, NSUnderlyingError=0x7fadb9d9e480 "The operation couldn’t be completed. Operation not permitted"}
6/25/15 6:50:23.619 AM sandboxd[256]: ([227]) cloudd(227) deny file-write-create /Users/srdesigns/Library/Containers/com.apple.TextEdit/Data/Library/Caches
6/25/15 6:50:23.743 AM pkd[272]: enabling pid=1799 for plug-in com.getdropbox.dropbox.garcon(1.10) F1DA232B-B440-4857-93C8-A1EBED994F65 /Applications/Dropbox.app/Contents/PlugIns/garcon.appex
6/25/15 6:50:23.752 AM com.apple.appkit.xpc.openAndSavePanelService[1799]: assertion failed: 14D136: libxpc.dylib + 62495 [D35D0DB2-D7BD-3BE4-8378-062BFE545E1D]: 0x89
6/25/15 6:50:23.757 AM taskgated[97]: no application identifier provided, can't use provisioning profiles [pid=1804]
6/25/15 6:50:23.826 AM garcon[1804]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
6/25/15 6:50:23.826 AM garcon[1804]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny file-read-metadata /Library
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:23.000 AM kernel[0]: Sandbox: appleeventsd(48) deny mach-lookup com.apple.ocspd
6/25/15 6:50:43.980 AM Mail[617]: MessageRule AllActions: Not junk rule took 0.000024 seconds
6/25/15 6:50:46.731 AM GoogleSoftwareUpdateAgent[1820]: 2015-06-25 06:50:46.731 GoogleSoftwareUpdateAgent[1820/0xb0219000] [lvl=3] -[KSAgentApp(KeystoneThread) runKeystonesInThreadWithArg:] Failed to connect to system engine.
6/25/15 6:50:54.077 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
6/25/15 6:51:07.366 AM Mail[617]: MessageRule AllActions: Not junk rule took 0.212942 seconds
6/25/15 6:52:18.405 AM WindowServer[153]: Surface testing disallowed updates for 10 sequential attempts...
6/25/15 6:52:18.415 AM WindowServer[153]: Surface test allowed updates after 11 attempts
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Jun 25, 2015 7:36 AMby Linc Davis,Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Caches/CloudKit
Right-click or control-click the highlighted line and select
Services â–¹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go â–¹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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Jun 25, 2015 5:46 PMby Scott Raymond,Hi Linc,
Thank you for this. I just tried exactly what you mentioned and deleted that folder, restarted and emptied the trash. I then tried sending a PDF from my iCloud account and the email got sent (I'm sending to a non-iCloud email I have) but the email is no where to be found in my sent folder just like before.
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Jun 25, 2015 6:13 PMby Linc Davis,Contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.
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Jun 26, 2015 4:14 AMby Scott Raymond,Thanks, I'll try to call. I never have that much time to devote to calling them though which is why almost a year has gone by and I haven't called them back about the safari history not syncing.
This morning I am noticing that after I send a PDF and look in my sent folder I see the email and then it immediately disappears and eventually it will go into the folder: Recovered Messages (iCloud) On My Mac.
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Jun 26, 2015 6:33 AMby rjla,Seeing the same thing on 3 different computers and they all do the same exact thing. Anything with an attachment is sent, but a copy is not being saved in the Sent folder. However if using either an iDevice or a web browser on iCloud.com copies are saved so this is a Mail application issue.
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Jun 26, 2015 12:32 PMby Scott Raymond,The only thing I can think of that has changed on my computer is an update to Adobe Creative Cloud which is creating these PDFs that I am attaching to emails. Is everyone else in the same situation? Do you use Adobe Creative Cloud and recently updated to the 2015 versions of their apps?
