Q: Safari not responding

Hi there, I get the wheel of death every time I try and load my safari. Safari wont load and I cant even get into the Safri menu "safari not responding" either is my email. Any ideas how I can remove cookies without going through Safari? Also I keep getting pop up windows asking me for my keychain password, but the apps that are asking for my keychain I do not recognise so I don't want to put in my password. pressing cancel does not get rid of these pop ups.

iMac, OS X Yosemite (10.10.3)

Posted on Jun 23, 2015 7:23 AM

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Q: Safari not responding

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by mr23683,

mr23683 Jun 24, 2015 3:18 PM in response to Linc Davis
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Jun 24, 2015 3:18 PM in response to Linc Davis

thanks for your help Linc, but I think I'll have to take the machine in. I can't get onto the internet with the main account to turn off iCloud. I managed to login in here on the guest user and turned everything off but its had no effect. All very frustrating

thanks agin
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by Linc Davis,

Linc Davis Jun 24, 2015 4:26 PM in response to mr23683
Level 10 (208,037 points)

Applications

Jun 24, 2015 4:26 PM in response to mr23683

Be sure to back up all data before you go.
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Q: Safari not responding

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by Linc Davis,

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