You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch won't re-pair with iPhone 6

We went on vacation for a week and did not take the Apple Watch. When we returned home, the Watch was no longer paired with the iPhone 6 Plus.

-rebooted both the watch, the phone and even the wifi in the house several times.

-removed the otter box from the phone.

-checked Bluetooth on the phone. Checked Bluetooth on the watch (the watch is stuck in SEARCHING).

-the watch keeps asking for the passcode. An error message pops up occasionally, stating iCloud password needs to be entered on phone. Did multiple times - phone shows connected with iCloud. Last time, phone stated there was an error at the Apple server - password could not be verified. Apple ID and iCloud are connected on phone.

-synced the phone with iTunes. 3 GB of free space on phone.

-no "i" icon on watch to do it manually. Watch not listed as available to connect on phone.

-attempted in several rooms - no other Bluetooth items near the devices.

-phone does not see watch at all in pair mode.

-tried with charger on and charger off the watch.

-both seem to be operating correctly...they just won't pair.

-no new updates to the phone since the two were paired

iPhone 6 Plus, iOS 8.3, Apple Watch (not Sport or Edition)

Posted on Jun 23, 2015 11:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2015 7:54 PM

Call Apple support


LN

24 replies

There are no replies.

Apple Watch won't re-pair with iPhone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.