Q: iCloud Backup

MY Imac/iPad devices won't allow me to do a Bsck up due to insufficient storage. It states I require 3.2 Gb and I should try various options to meet my allowance and yet my iPad suggests that I have 4 Gb of storage spare, why then can I not backup?

iMac (21.5-inch, Late 2013), OS X Yosemite (10.10.3)

Posted on Jun 23, 2015 12:08 PM

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Q: iCloud Backup

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by mario49,

mario49 Jun 25, 2015 12:21 PM in response to Laenfj
Community Specialists

Jun 25, 2015 12:21 PM in response to Laenfj

Hi Laenfj,

Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are trying to backup the iOS devices to iCloud and you receive a message that you need more space. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Get help backing up your device in iCloud - Apple Support

iCloud Backup alert messages - Apple Support

Manage your iCloud storage - Apple Support

Cheers,
Mario
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by Laenfj,

Laenfj Jun 25, 2015 12:44 PM in response to mario49
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Jun 25, 2015 12:44 PM in response to mario49

TThese refs. don't help!...I have removed all my photo library from iPad settings/iCloud, but could it be because my photo library still exists in iCloud and won't be removed until after 30 days...and only then will I be able to backup my iPad?
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by Laenfj,

Laenfj Jun 25, 2015 12:48 PM in response to mario49
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Jun 25, 2015 12:48 PM in response to mario49

IF I were to pay for extra storage, what is the procedure for cancelling this monthly payment if I were to stop using my devices?
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by mario49,Helpful

mario49 Jun 25, 2015 1:29 PM in response to Laenfj
Community Specialists

Jun 25, 2015 1:29 PM in response to Laenfj

Hey Laenfj,

If you were going to upgrade the storage space available, this article explains how to do it.
iCloud storage upgrades and downgrades - Apple Support
The downgrade will take effect after your current monthly or annual subscription ends.

Thanks for using Apple Support Communities.
Have a good one,
Mario
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Q: iCloud Backup

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by Laenfj,

by Laenfj,

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