NY Giants4321

Q: iPhone 5c Time and Date won't stay correct iOS 8.3

I have a blue iPhone 5c running iOS 8.3

The time and date will randomly change, the time could could go anyway from 20 minutes off to over 20 hours off, the date usually changes back to the previous day. It has gotten to the point where at least 8 times a day I have to fix the time. Usually it resets when I lock the phone or if the phone isn't connected to wifi. I've brought it to apple and they didn't fix it. What else can I do at this point.

iPhone 5c, iOS 8.3

Posted on Jun 23, 2015 11:48 AM

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Q: iPhone 5c Time and Date won't stay correct iOS 8.3

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  • by jason269,

    jason269 jason269 Jun 25, 2015 11:56 AM in response to NY Giants4321
    Community Specialists
    Jun 25, 2015 11:56 AM in response to NY Giants4321

    Hi, NY Giants4321.  

     

    Thank you for visiting Apple Support Communities.     

     

    I understand that you are experiencing an issue with the date and time on your iPhone.  The iPhone gets this information directly from the cellular data provider over the air.  Here are some troubleshooting steps that may help with this scenario.  You may also want to reach out to your carrier for additional assistance.  

     

    iOS: Troubleshooting issues with date and time 

     

    -Jason H.