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Q: My iphone 4 is not turning on
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Jun 25, 2015 2:12 PMby sterling r,HelpfulHi Cinder1234,
It sounds like your phone seems to be recognized in iTunes but there is nothing on the screen. I would recommend these steps from the following article, but more than likely after a fall this is probably a hardware issue:
Get help with the screen on your iPhone, iPad, or iPod touch
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thank you for using Apple Support Communities.
Take care,
Sterling
