iPod touch 5
iPod touch 5 will not shut down nor connect to iTunes. Tried holding both buttons down and still won't shut down. States, iPod is disabled, connect to iTunes. I am unable to connect to iTunes.
iPhone 5
Try the following. You likely will have to let the battery fully drain:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.