"iTunes could not back up the iPhone "***" because the iPhone disconnected" message

Question

Level 1

0 points

"iTunes could not back up the iPhone "***" because the iPhone disconnected"

iPhone 6; iOS 8.3; iTune 12.1.2.27 64-bit; OS: Windows 7 Professional

how do I solve this? thanks so much!

iPhone 6, iOS 8.3

Posted on Jun 24, 2015 4:01 AM

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Answer 1

did you get any help with this problem? I' having the same issue and it's also with an iphone 6. thanks.

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Answer 2

Level 7

31,481 points

Michael, why don't you create a new post and list as much details as you can regarding what you are actually seeing. I or others will help, El

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