Q: FaceTime Problem
Why do some contacts have a "FaceTime" icon and others do not.
How do I FaceTime with those that do not?
iPad Mini, iOS 8.1.2
Posted on Jun 24, 2015 11:09 AM
Community Specialists
Hi dumbie,
If you are not seeing a FaceTime icon next to certain contacts, they may not have an iOS device (FaceTime is only available on iOS devices and Mac computers), or they may not have their device set up to use FaceTime, as outlined below:
Turn on FaceTime
Open your FaceTime app and sign in with your Apple ID (you can also do this from Settings > FaceTime).
If you're using an iPhone, FaceTime automatically registers your phone number. To also register your email address on your iPhone, tap Settings > FaceTime > Use your Apple ID for FaceTime, and sign in.
If you're using an iPad or iPod touch, register your email address by tapping Settings > FaceTime > Use your Apple ID for FaceTime, and sign in.
Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden
Posted on Jun 26, 2015 11:36 AM