Ipod Touch Won't Charge or Reset

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Ipod Touch Won't Charge or Reset

My iPod touch will show on the screen that it needs to be plugged in. When I plug it in to my computer, it says it's charging, but after hours to even days of leaving it plugged in, it still has no battery. Itunes can't find the iPod, Windows can't find it either. It won't reset because it won't let me turn it completely off, because it doesn't have enough battery life to do that, but like I said, won't charge. I've tried multiple charging chords and none have worked. Please help!

iPod touch

Posted on Jun 24, 2015 11:23 AM

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Answer 1

lllaass

Level 10

210,411 points

Jun 24, 2015 12:53 PM in response to ChloeU6789

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 2

ChloeU6789 Author

Level 1

0 points

Jun 24, 2015 1:23 PM in response to lllaass

Well I've tried all of those things. The battery has been fully drained for a month. It still never turns off completely. I also tried another charger and two different computers already.

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Answer 3

lllaass

Level 10

210,411 points

Jun 24, 2015 3:23 PM in response to ChloeU6789

Then as I said:

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Reply