imachines is the only apple authorised service Centre in Bahrain, and they refuse to repair my iPhone which is still under warranty, they say that they fix devices that sold through their shops only. Is there any way to force them to fix it?

imachines is the only apple authorised service Centre in Bahrain, and they refuse to repair my iPhone which is still under warranty, they say that they fix devices that are sold through their shops only.



Is there any way to force them to fix it?

or it's there right to refuse ??

iPhone 6, iOS 8.3

Posted on Jun 24, 2015 1:21 PM

Reply
6 replies

Jun 24, 2015 1:25 PM in response to abs nym

If you purchased your phone in another country, then you must take it back to that country for warranty repair. The store in Bahrain is not obligated to honor any warranty for a purchase made in another country. See your warranty for verification.


All they can do, if they are willing, is to call Apple to ask if they would authorize a repair. Otherwise, they are in the right.

Jun 24, 2015 2:40 PM in response to abs nym

Take it back to that shop with your receipt. If the phone is less that one year old it should still be in warranty although that may not mean a thing to the vendor. There really is nothing we can do to help beyond the information that has been provided here. These are user forums. You aren't speaking to Apple here. We cannot actually help resolve any problems you may have getting warranty coverage in your country.

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imachines is the only apple authorised service Centre in Bahrain, and they refuse to repair my iPhone which is still under warranty, they say that they fix devices that sold through their shops only. Is there any way to force them to fix it?

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