Airport Extreme Wifi access

Hi Guru's,

I have a 2013 Airport Extreme. It connects to my Mac by wired connection and whilst it serves as a time machine, it is primarily used as a hard drive which is accessed by various MacBooks. My Broadband went down and the BT hub was replaced, everything was reconnected as previous, however, I cannot access the Hard Drive element via Wifi from my MacBook.

I guess its something simple to change, however, I cannot work it out. All I am greeted with is setting up Time Machine and I don't want that on MacBook.


I would be grateful if anyone could guide me in the right direction to solve my problem.


Thank You

Time Capsule 802.11n (4th Gen), iOS 6.0.2

Posted on Jun 24, 2015 12:24 PM

Reply
5 replies

Jun 24, 2015 4:17 PM in response to Davidson2

When you change network layout you must do a full reset (hard or factory) to the TC. No files are lost doing it.


It matters loads what OS you are running.. with Yosemite.. expect trouble.. it is extreme network buggy.


Here is my standard .. how to get back in touch with your TC when you (poor cow) are using Yosemite.


Start from a factory reset. No files are lost on the hard disk doing this.

Factory reset universal

Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.

N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.


Setup the TC again.


Then redo the setup from the computer with Yosemite.

1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.

eg TCgen5 for basestation and TCwifi wireless name.



If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.


2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.


3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.

Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.


4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.


5. Mount the TC disk in the computer manually.


In Finder, Go, Connect to server from the top menu,

Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).


You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.

However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.


6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.

User uploaded file





There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.

You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.


Tell us how you go.



Someone posted a solution.. See this thread.


Macbook can't find Time Capsule anymore


Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.



Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.


http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

Jul 23, 2015 7:46 PM in response to Tesserax

Hi LaPasteague,

, I am really sorry for the late reply, I have been caught up with extra work.


Thank you for your guide and your advice worked perfectly to get the TC connected to my iMac by ethernet.

Tesserax,

You are correct in saying that the capsule is not visible to find over wifi and cannot connect to it at all. Is this a fault you have seen before?

Jul 24, 2015 8:47 AM in response to Davidson2

Tesserax,

You are correct in saying that the capsule is not visible to find over wifi and cannot connect to it at all. Is this a fault you have seen before?

Yes, especially with Macs, running Yosemite, connected by wireless. Apple supposedly fixed the DNS issue with the latest build (10.10.4) by going back to earlier technology that was proven workable ... but we will have to wait to see if that proves out.

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Airport Extreme Wifi access

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