how can i reset my ipod shuffle 2nd gen if the pc and itunes both say unknown device
how can i reset my ipod shuffle 2nd gen if the pc and itunes both say unknown device
iPod shuffle, Windows 7
User profile for user:
brenden dv
User level:
Community Specialist
Hi woody.67,
I'm sorry to hear you are having this issue with your iPod shuffle. If your iPod isn't being recognized by iTunes or your PC, you may find the troubleshooting steps outlined in the following article helpful (some may not apply for iPod shuffles, but most should still be useful):
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Regards,
- Brenden