Safari keeps crashing mmhk plug-in. Help!
My Safari keeps crashing when a sign comes up that says mmhk plug-in. Can anyone tell me how to remove the plug-in?
Mac Pro, Mac OS X (10.7.5)
My Safari keeps crashing when a sign comes up that says mmhk plug-in. Can anyone tell me how to remove the plug-in?
Mac Pro, Mac OS X (10.7.5)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Here is how to easily fix this problem.
go to
instalhttps://www.malwarebytes.org/antimalware/mac/
install the application.
Run the application and allow it to scan for malware.
After it finished the scan, any problem will be shown and then click remove.
The problem should be resolved after removal and a restart of your computer
This comment is for the benefit of anyone else finding the discussion. Do not use any kind of "anti-virus" or "anti-malware" software. Relying on it makes you more vulnerable to attack, not less.
You installed (perhaps intentionally) the "OpinionSquare" or "Premier Opinion" spyware. I haven't tested it and I don't know what it does, apart from causing Safari to crash. If you know about it and want to keep it for some reason, refer to its developer for support. If you want to remove it, first back up all data, then do as below.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchDaemons
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu.* A folder named "LaunchDaemons" should open. Inside it there may be files with either of these names:
OpinionSquare.plist
PremierOpinion.plist
Move those files to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
Don't delete the LaunchDaemons folder or anything else inside it. It's normal for that folder to exist and have contents.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 2
Open the Applications folder and look for a subfolder named either "OpinionSquare" or "PremierOpinion". Drag that subfolder to the Trash and empty. A shortcut to opening the Applications folder is to press the key combination shift-command-A in the Finder.
Linc,
Im having the same problem can you figure anything out by this
5/30/16 6:30:50.397 PM com.apple.Safari.SafeBrowsing.Service[23723]: com.apple.message.domain: com.apple.coretls.client_finished.config
com.apple.message.signature: tls
com.apple.message.signature2: com.apple.Safari.SafeBrowsing
com.apple.message.signature3: 2
com.apple.message.summarize: YES
SenderMachUUID: 7EEA32B4-8C1C-382A-A90B-74BC21073429
Thanks,
John D
Line,
here are two of the reports from the Mail program that keeps failing . I can't do anything beside force quit it. I wanted to reinstall El-Capitan but now my App Store app won't open. spins and spins that's it.
Thanks John D
Process: SafariCloudHistoryPushAgent [755]
Path: /usr/libexec/SafariCloudHistoryPushAgent
11 ??? (SafariCloudHistoryPushAgent + 3081) [0x109811c09] 1-11
11 WBSCloudHistoryPushAgentMain() + 328 (SafariShared + 701432) [0x7fff9ff203f8] 1-11
0x109811000 - 0x109811fff SafariCloudHistoryPushAgent (7601.5.17) <D7644CA9-8A7C-3A2E-8F3F-C59C33682068> /usr/libexec/SafariCloudHistoryPushAgent
0x7fff9fe75000 - 0x7fffa015bfff com.apple.Safari.Shared 11601 (11601.5.17) <6A620297-11AB-34C5-AB53-4646303716AE> /System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/SafariShare d
Process: SafariNotificationAgent [710]
Path: /usr/libexec/SafariNotificationAgent
0x105f66000 - 0x105f7efff SafariNotificationAgent (7601.5.17.1) <291C421C-3F79-3AF1-AF73-B84064242750> /usr/libexec/SafariNotificationAgent
Process: com.apple.Safari.History [21930]
Path: /System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/XPCServices /com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History
0x106904000 - 0x106904fff com.apple.Safari.History 11601 (11601.5.17) <88CC2B35-9178-355D-9A9F-8D56521D2C88> /System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/XPCServices /com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History
Process: com.apple.Safari.SafeBrowsing.Service [20984]
Path: /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/com.apple.Safari .SafeBrowsing.Service
0x106d27000 - 0x106d27fff com.apple.Safari.SafeBrowsing.Service (7601.5.17) <7EEA32B4-8C1C-382A-A90B-74BC21073429> /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/com.apple.Safari .SafeBrowsing.Service
Process: com.apple.Safari.SafeBrowsing.Service [21019]
Path: /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/com.apple.Safari .SafeBrowsing.Service
0x1055d0000 - 0x1055d0fff com.apple.Safari.SafeBrowsing.Service (7601.5.17) <7EEA32B4-8C1C-382A-A90B-74BC21073429> /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/com.apple.Safari .SafeBrowsing.Service
Process: com.apple.SafariServices [21941]
Path: /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/XPCServic es/com.apple.SafariServices.xpc/Contents/MacOS/com.apple.SafariServices
0x101d49000 - 0x101d4bfff com.apple.SafariServices 11601 (11601.5.17.1) <DFC29474-E25B-3ED6-83C9-47E374158118> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/XPCServic es/com.apple.SafariServices.xpc/Contents/MacOS/com.apple.SafariServices
Process: com.apple.SafariServices [22181]
Path: /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/XPCServic es/com.apple.SafariServices.xpc/Contents/MacOS/com.apple.SafariServices
0x1068fc000 - 0x1068fefff com.apple.SafariServices 11601 (11601.5.17.1) <DFC29474-E25B-3ED6-83C9-47E374158118> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/XPCServic es/com.apple.SafariServices.xpc/Contents/MacOS/com.apple.SafariServices
Process: SafariNotificationAgent [20793]
Path: /usr/libexec/SafariNotificationAgent
0x10d371000 - 0x10d389fff SafariNotificationAgent (7601.5.17.1) <291C421C-3F79-3AF1-AF73-B84064242750> /usr/libexec/SafariNotificationAgent
Process: SafariNotificationAgent [20878]
Path: /usr/libexec/SafariNotificationAgent
0x108223000 - 0x10823bfff SafariNotificationAgent (7601.5.17.1) <291C421C-3F79-3AF1-AF73-B84064242750> /usr/libexec/SafariNotificationAgent
You might want to start your own post since this one is from 2015. A new post would be much more visible. You can link to this one. Include the report from this post.
safari quit unexpectedly while using mmhk plug in????
can you help with that
Safari keeps crashing mmhk plug-in. Help!