Is Ubertech support a scam? I have Macbook Pro OSX Yosemite 10.10.3. I got led into callling Uber techsupport after I apparently picked up an infection from an on-line platform. I paid $299 and spent 2 hours with their technicians

Sorry, but you have been scammed. Since you allowed the criminals access to your computer, consider it compromised and take steps to restore it using a backup that predates the intrusion. If you used a bank card to pay the criminals, consider it compromised and contact your bank for steps to deal with the fraud.

Phony "tech support" / "ransomware" popups and web pages

Follow the advice provided by stedman1, you let criminals into your Mac, it is no longer trustworthy.

Never let a stranger browse through your personal stuff.

Apple has nothing to do with this. It is an Internet scam, and Apple undoes not own the Internet.

it's called "advertising on the internet" or as I like to call it "Caveat Emptor"

@darrigrand

Call your Credit Card company ASAP, they may very likely cancel the charge if you don't wait too long.

Hello Darrigrand., Sorry to hear that you are feeling scam.

Don't need to worry , i have read the term and condition of there, if you have faced such problem then they will definitely refund your money back in 45 days. Please share your ticket ID / order no. at *******.com or *******.com o verify your client's credentials. According to that they would be able to revert to you on your email.

<E-mail Edited by Host>

Ubertechsupport? is this part of Uber Technologies in CA, if so it is not BBB accredited and they have a history of complaints.

http://www.bbb.org/greater-san-francisco/business-reviews/transportation-service s/uber-technologies-in-san-francisco-ca-438996/complaints

"Feel" they've been scammed? You know da**ed well there was never any "infection". You're a crook. Nothing more.

That's a taxi service app.

then don't bring your laptop on that taxi for service.

I did find other sites that mention UberTechSupport by name and questioned their legitimacy, this scam is hardly new but it seems like it's back with a vengeance lately.

That they used an icon belonging to Apple means nothing. They're crooks. They don't care about copyright infringement. There are dozens or more of these so-called help centers who's only goal is to help you empty your wallet for nothing of value in return.

Apple does know about them, but they are virtually all run outside the U.S. where ours laws can do nothing about them, and the countries they are in do little about it.

It's nothing to do with Apple, you got scammed by a bunch of criminals. Next time be less gullible.