Q: I need help getting my password changed and getting old apple id and password off ipod
when I originally set up this ipod it had my email and password (my daughter was 8)
The appleid was always the same but have changed the password several times.
I now have made her a aple id and password but I cant get the old apple id off and cant rememeber the password
when i go to get a new password it does not go to either of my emails or hers. It just goes into oblivion
Can anyone tell me how to get this fixed?
Posted on Jun 24, 2015 7:36 PM
by lllaass,Apple recommended
Apple Watch
You need to recovery use of the original ID. See:
How to find your Apple ID - Apple Support
Change your Apple ID password - Apple Support
If still problem contact iTunes:
Posted on Jun 25, 2015 1:41 AM