changed my primary email. Why hasn't iPad updated

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anaitat Author

Level 1

34 points

changed my primary email. Why hasn't iPad updated

changed my primary email. Why hasn't iPad updated. I can't access iTunes

iPad Air, iOS 8.3

Posted on Jun 25, 2015 12:12 AM

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Answer 1

King_Penguin

Level 10

334,336 points

Jun 25, 2015 12:14 AM in response to anaitat

Tap on your id in Settings > iTunes & App Store and log out of the old version of your account, and then log back in with the updated version. Similarly if using the same account for the cloud, Settings > iCloud > Sign Out and log back in

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Answer 2

anaitat Author

Level 1

34 points

Jun 25, 2015 12:19 AM in response to King_Penguin

AHA! Sign out first! THANK YOU!

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Answer 3

anaitat Author

Level 1

34 points

Jun 25, 2015 12:42 AM in response to anaitat

Except, iCloud doesn't let me do this. When I sign out it says Password Required to 'turn off Find my iPad'. It's using my old email address and I don't remember this password....

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Answer 4

Jun 25, 2015 12:49 AM in response to anaitat

Use this to resolve your issue:

If you're asked for the password to your previous Apple ID in iCloud - Apple Support

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