Black Screen

I accidentally dropped my IPhone 5S and the screen went black. It appeared to have a crack in it when I turned it on, but I felt no cracks on the screen. Is there anyway that I can fix this problem?

iPhone 5s, iOS 8.3

Posted on Jun 25, 2015 8:45 AM

Reply
3 replies

Jun 25, 2015 8:52 AM in response to JBadillo917

Force your device to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

I also would schedule a genius appointment in the Apple Store to appraise the level of damages. They will offer you the best solution.

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Black Screen

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