horizontal pink lines across macbook pro

Last night while working in MSWord, my entire computer screen was filled with bright pink lines across the browser screens, finder windows, word documents, pretty much everything I was using. I shut down all the programs, backed up the computer, restarted it and the problem was still there. So, before bed I simply shut the computer and hoped that when I woke up, it would be gone. Well, so far so good....although there was a brief moment of pinkness prior to me logging into Apple. Does anyone else have this issue or know what may have caused it so I can hopefully fix it? I know my computer is long past its Apple Care time. 😐


Thank you!

BTW: I have a MacBook Pro, 17", 2.8GHz Intel Core 2 Duo, running OS 10.8.5

MacBook Pro (17-inch Mid 2009), OS X Mountain Lion (10.8.5)

Posted on Jun 25, 2015 6:57 AM

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4 replies

Jun 25, 2015 7:45 AM in response to Lindsay Jameson

The fact that the lines eventually disappeared suggest your computer was overheating. Overheating can trash your video hardware, not to mention other important bits. Make sure your fans are working using your install disk to run Apple Hardware Test. AHT will detect failed fan motors and failed heat sensors. Don't use the computer in your lap or on a blanket or pillow; get a lap board to avoid blocking the critical hinge area where cooling air is drawn in and heated air is exhausted.


Replacing the GPU means an entire logic board replacement. First, you can judge at home if the logic board is bad or just some of the display components, a cheaper repair.


Attach a "known-good" external monitor and restart. If you have to borrow a monitor, it is worth it. If the display defects also appear on the external monitor, then the logic board will need replacing. If the image is normal on the external, then the fault is in the dispaly itself, its inverter or the cabling. Cheaper.


Be aware that Apple Stores donot usually service products older than five years. You may be told that when you get to the Apple Store. In that case you can do two things:


1) Ask the Apple Store if your computer qualifies for a DEPOT REPAIR. For those, the store sends the computer to an central Apple refurb facility and they basically replace anything they find wrong inside for a flat fee, currently about $315US. That does not cover cosmetic or accidental damage damage to the display and case. In the US that repair takes about a week, maybe a little more with shipping, but your basically get a new comptuer back.


2) Find a Apple Authorized Service Provider (AASP) who still works on older models. The AASP may have trouble getting parts for an older model however.

Jun 25, 2015 11:58 AM in response to mende1

I've tried searching online for GPUs and/or circuit boards to see about replacing them myself (I know, probably not the best idea but I've replaced a mother board on my old computer before, successfully!) However, I'm not really finding them to purchase. Because my computer is so old, would you recommend taking it in to be fixed (not to mention I'm not sure how I'm going to survive if my 1 and only computer is taken away...I do a lot of work on it!) or should I just look into purchasing a newer computer?

Jun 25, 2015 8:48 AM in response to Allan Jones

Thank you both for the helpful replies. I was afraid it was overheating but I am well aware of those possible concerns so I keep it on the desk all the time. I don't use it in bed and if I ever put it on my lap, it's only for short periods of time but the past 98% of the time, it's been on the desk.


Thankfully there's a repair place here in town that works on Macs (we don't live near an Apple store) or I could probably take it to Best Buy. Ugh. I have been wanting to upgrade computers for a couple years now but I love the macbook pro and Apple just doesn't make one in a 17" anymore and I don't want to give up my big screen 🙂


Thanks again -- I'll try to get to the bottom of this and get something resolved before the entire computer dies...

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horizontal pink lines across macbook pro

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