HT202649: If you can't sign in with two-step verification using your Apple ID
Learn about If you can't sign in with two-step verification using your Apple ID
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Q: lost my apple id password and my recovery code how do i reset my ipad
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Jun 25, 2015 12:14 PMby damaag,Do you mean a Passcode or recovery code?
Do you have 2-step verification turned on for that Apple ID account?
If yes
Frequently asked questions about two-step verification for Apple ID - Apple Support
If you have the security question, not 2-step
AppleID.Apple.com
Select the Reset your password.
