kaylaray114

Q: My Macbook Pro doesn't recognize blank CDs ???

When I put a blank CD in, i can hear it going in, spinning around a few times, and then it promptly stops and starts making a weird noise. Then, after a few minutes, (during which my computer doesn't even say that there is a CD in,) it spits the CD out. How do I get it to recognize a blank CD? It was fine last week!

MacBook Pro

Posted on Jun 25, 2015 9:50 AM

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Q: My Macbook Pro doesn't recognize blank CDs ???

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  • by Limnos,Helpful

    Limnos Limnos Jun 25, 2015 10:29 AM in response to kaylaray114
    Level 9 (53,936 points)
    Mac OS X
    Jun 25, 2015 10:29 AM in response to kaylaray114

    Last week was last week.

     

    Have you tried restarting the computer?

     

    Will the drive recognize media of any kind?  How about a regular pre-recorded music CD?

     

    How old is this computer? If getting on more than 4 years you could be facing a failed drive.  Noise is not good. Probably something out of balance. You could waste your money on a drive cleaning disc but the chances of it helping are not good.  A replacement internal drive will be expensive.  If it is a failed drive you are best off looking for a third party (cheaper) external drive.

  • by kaylaray114,

    kaylaray114 kaylaray114 Jun 25, 2015 12:49 PM in response to Limnos
    Level 1 (0 points)
    Jun 25, 2015 12:49 PM in response to Limnos

    I've restarted my laptop multiple times! And I got this laptop in September - it was brand new. Is there something wrong with the software or iTunes itself??

  • by Limnos,

    Limnos Limnos Jun 25, 2015 1:33 PM in response to kaylaray114
    Level 9 (53,936 points)
    Mac OS X
    Jun 25, 2015 1:33 PM in response to kaylaray114

    A whirring sound of CD spinning is normal. If it is making a loud noise or rattling or unbalanced that is not normal.  None of that would be software (either iTunes or the computer's operating system) related.

     

    See also: http://support.apple.com/kb/HT201788 - Get help with the slot-loading SuperDrive on your Mac computer - see SMC reset link

     

    September? Still under warranty then.  If the above does not work consider making an appointment at a Genius Bar and get them to look at it.