-
All replies
-
Helpful answers
-
Jun 25, 2015 10:29 AM in response to kaylaray114by Limnos,★HelpfulLast week was last week.
Have you tried restarting the computer?
Will the drive recognize media of any kind? How about a regular pre-recorded music CD?
How old is this computer? If getting on more than 4 years you could be facing a failed drive. Noise is not good. Probably something out of balance. You could waste your money on a drive cleaning disc but the chances of it helping are not good. A replacement internal drive will be expensive. If it is a failed drive you are best off looking for a third party (cheaper) external drive.
-
Jun 25, 2015 12:49 PM in response to Limnosby kaylaray114,I've restarted my laptop multiple times! And I got this laptop in September - it was brand new. Is there something wrong with the software or iTunes itself??
-
Jun 25, 2015 1:33 PM in response to kaylaray114by Limnos,A whirring sound of CD spinning is normal. If it is making a loud noise or rattling or unbalanced that is not normal. None of that would be software (either iTunes or the computer's operating system) related.
See also: http://support.apple.com/kb/HT201788 - Get help with the slot-loading SuperDrive on your Mac computer - see SMC reset link
September? Still under warranty then. If the above does not work consider making an appointment at a Genius Bar and get them to look at it.