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While using my iPad, it froze and my screen went black

MY iPad is not responding to me using the powe button and has not been in use for the past 3 hours

iPad Air, iOS 7.0.6

Posted on Jun 25, 2015 9:47 AM

Reply
2 replies

Jun 25, 2015 9:51 AM in response to Ronnell1313

Force your device to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

While using my iPad, it froze and my screen went black

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