IPhone 5s Shut off and won't turn back on

I have had my IPhone 5s for about a year and this issue just started the other day. At first my phone did a auto reboot then operated normal later that day it did another auto reboot then went to a blue screen. After about an hour or so it rebooted then returned to normal operation. Yester it did the same thing so I did a factory reset and restored from my last back up. The phone operated normally all day until last night when it did another auto reboot then went to a blue screen then did another auto reboot and went to normal operation. Today it was operating normally and I went to use my phone and it is just a black screen. The phone was charged to 100% when this happened. I can not get my phone to turn on. I tried the hard reset. I tried plugging it in. Not sure what to do. Half tempted to just upgrade to the 6 but I'm afraid that when I do the restore I will I have the same issue with the new phone

iPhone 5s, iOS 8.3

Posted on Jun 25, 2015 10:40 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone 5s Shut off and won't turn back on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.