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My iPad says its charging but won't turn on

It has the charging symbol and every thing but its been like 20 min and still not on

iPad, iOS 8.3

Posted on Jun 25, 2015 1:02 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2015 1:16 PM

If the battery was completely drained the iPad may not respond for up to an hour. Wait at least that long with the iPad connected to a wall charger. Then reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot..


If the iPad starts let it continue to charge until the battery is at 100%. If the iPad still does not charge make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

2 replies
Question marked as Top-ranking reply

Jun 25, 2015 1:16 PM in response to Addstarr

If the battery was completely drained the iPad may not respond for up to an hour. Wait at least that long with the iPad connected to a wall charger. Then reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot..


If the iPad starts let it continue to charge until the battery is at 100%. If the iPad still does not charge make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

My iPad says its charging but won't turn on

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