HT201412: If your iPhone, iPad, or iPod touch won't turn on

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Walidshatara
Level 1 (0 points)

Q: Mail page not responding to the touch.

I Pad 2 the mail box not responding to the touch & not opening the in box its returning back to the main screen

iPad 2, iOS 8.3

Posted on Jun 25, 2015 12:43 PM

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Walidshatara

Q: Mail page not responding to the touch.

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  • by King_Penguin,

    King_Penguin King_Penguin Jun 25, 2015 1:03 PM in response to Walidshatara
    Level 10 (135,535 points)
    iTunes
    Jun 25, 2015 1:03 PM in response to Walidshatara

    What have you tried ? If you haven't already done so then try closing the Mail app via the iPad's multitasking bar and see if it works when you re-open the app : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.

     

    If that doesn't work then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.