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Error 1415 (Suggested solutions don't work)

I have an i{Pod Nano 6th gen and it used to be my mothers and she used a mac. I have tried restoring it so i can use it but it just keeps saying "The iPod "iPod" could not be restored. An unknown error occurred (1415). It then gives me the option to go to an apple support page which none of the solutions on it have worked for me. I have Window Vista Business and iTunes 12.1.2.27.

iPod nano, Windows Vista

Posted on Jun 25, 2015 1:54 PM

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1 reply

Jun 27, 2015 2:01 PM in response to FranktheLlama

Hello FranktheLlama,


Thank you for using Apple Support Communities.

I see you are getting an error 1415 when trying to restore your iPod. The following article should provide you with some steps to troubleshoot this error.

iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439 - Apple Support


Regards,

Jeff D.

Error 1415 (Suggested solutions don't work)

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