Dell SMB error for network scanning

I have a shared folder on every windows computer in my office that we "scan to" from the all in one printer. I would like to be able to have a folder on my macbook that I can scan to. I keep getting and smb error 031-528. Does anyone know how to make this work?? PLEAS PLEASE HELP!

Posted on Jun 25, 2015 1:22 PM

5 replies

Jun 25, 2015 1:27 PM in response to Community User

Making a folder in your Macbook is easy: just go to Finder > File > New Folder and an "untitled" folder will appear on your desktop - you can then type in a name.


As to how to get a printer to scan to it - what is the printer model? Is it compatible with Mac OS? Have you added it in System Preferences > Printers & Scanners using the '+' sign which will install any drivers needed?

Jun 25, 2015 1:31 PM in response to babowa

Ive got it printing wirelessly just fine. I have a shared folder on my desktop. I just can't get it to scan to any of the OS X computers in the office.


the model is dell c3765dnf and it is loaded in "printers and scanners"

Jun 25, 2015 1:41 PM in response to babowa

yes. I am the one who has set up everything in the office here. Apparently I am the Real Estate agent/IT guy around here. In fact, I've been doing so much of the networking in this office I've decided to go back to school for IT since I still have GI bill benefits......anyway, I had to input each computers IP address and path in the dell web application. Ive figured everything out for the windows computers but have issues with the macs which leads me to believe its just a communication error.

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Dell SMB error for network scanning

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