krUnizZl3
Level 1 (0 points)

Q: How to disable Find My iPad Using Profile Manager/Device Management

Is there a way to disable the "Find My iPhone/iPad" feature remotly from the Device Manager/Profile Manager?

 

Reason for this is because when an employee leaves, their information is on the iPad and logged into the iCloud account which will not let us restore the iPad because "Find My iPad" feature needs to be turned off.

 

 

Thanks

Posted on Jun 26, 2015 2:13 PM

by William Lloyd,Apple recommended
William Lloyd William Lloyd
Level 7 (21,141 points)
A:

Find My iPhone is a feature of iCloud. If the user creates an iCloud account and turns it on, you can't easily disable it.

 

The only option once someone has done this is to contact AppleCare and provide proof of purchase of the device.

 

You can prevent this beforehand if you supervise the devices using Apple Configurator, or you buy devices via Apple's Device Enrollment Program.

Posted on Jun 28, 2015 4:08 PM

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krUnizZl3

Q: How to disable Find My iPad Using Profile Manager/Device Management

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  • Helpful answers

  • by William Lloyd,Apple recommended

    William Lloyd William Lloyd Jun 28, 2015 4:08 PM in response to krUnizZl3
    Level 7 (21,141 points)
    Jun 28, 2015 4:08 PM in response to krUnizZl3

    Find My iPhone is a feature of iCloud. If the user creates an iCloud account and turns it on, you can't easily disable it.

     

    The only option once someone has done this is to contact AppleCare and provide proof of purchase of the device.

     

    You can prevent this beforehand if you supervise the devices using Apple Configurator, or you buy devices via Apple's Device Enrollment Program.

  • by itasca.depot,

    itasca.depot itasca.depot Aug 30, 2016 5:57 AM in response to William Lloyd
    Level 1 (8 points)
    iPad
    Aug 30, 2016 5:57 AM in response to William Lloyd

    Hello William Lloyd

     

    You said that "You can prevent this beforehand if you supervise the devices using Apple Configurator, or you buy devices via Apple's Device Enrollment Program."  I want to more details about supervising ios devices thru apple configurator 2 so employee won't be able to activate find my iphone/ipad and basicly device won't have status of icloud lock. I read apple configurator 2 manual but I didnt find anything about it.

     

    Thank you.

  • by rccharles,

    rccharles rccharles Aug 31, 2016 10:15 AM in response to itasca.depot
    Level 6 (8,439 points)
    Classic Mac OS
    Aug 31, 2016 10:15 AM in response to itasca.depot

    When you supervise the ios device with configurator, this blocks the user from setting the activation lock.  [ Please verify. ]

     

    https://community.sophos.com/kb/en-us/120025

     

    https://www.youtube.com/watch?v=w6hhzMo9llM