icant not downlod software
i can't download software because they requst user and password i forget
User profile for user:
Jason L
User level:
Community Specialist
Hey KHALID,
If I understand correctly, there’s an issue downloading an app from the iTunes Store on your computer or the App Store on your iOS device because the Apple ID information that you’re providing isn’t accepted.
The article below will walk you through the process of finding or verifying your Apple ID.
How to find your Apple ID - Apple Support
And, this article will walk you through the process of resetting your Apple ID password:
If you forgot your Apple ID password - Apple Support
Ciao,
-Jason