jordynjhoffman
Level 1 (0 points)

Q: My mail keeps sending me a "failure" message when I try to send someone an email. Why?

Everytime I try to send an email to someone, I get an email saying that the message was "permanently failed". Why does this keep happening???

MacBook Pro (13-inch Mid 2012)

Posted on Jun 26, 2015 4:23 PM

by sterling r,Solvedanswer
sterling r sterling r
Community Specialists
A:

Hi Jordy,

 

It sounds like you are unable to send any emails due to this error you are getting when you try. I would recommend using the Mail Connection doctor to help you determine what might be holding things up and this article will help you with using the Connection Doctor:

 

Use Mail Connection Doctor

 

Thank you for using Apple Support Communities.

Regards,

Sterling

Posted on Jun 28, 2015 1:35 PM

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jordynjhoffman

Q: My mail keeps sending me a "failure" message when I try to send someone an email. Why?

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  • by sterling r,Solvedanswer

    sterling r sterling r Jun 28, 2015 1:35 PM in response to jordynjhoffman
    Community Specialists
    Jun 28, 2015 1:35 PM in response to jordynjhoffman

    Hi Jordy,

     

    It sounds like you are unable to send any emails due to this error you are getting when you try. I would recommend using the Mail Connection doctor to help you determine what might be holding things up and this article will help you with using the Connection Doctor:

     

    Use Mail Connection Doctor

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling