what happened to my custom ringtone? I made it from scratch from an old vinyl of a march my great-grandfathercomposed, and it was fine until the last update. I have an iPhone5 with IOS 8.3

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Level 1

8 points

what happened to my custom ringtone? I made it from scratch from an old vinyl of a march my great-grandfathercomposed, and it was fine until the last update. I have an iPhone5 with IOS 8.3

what happened to my custom ringtone? I made it from scratch from an old vinyl of a march my great-grandfather composed, and it was fine until the last update. I have an iPhone5 with IOS 8.3

It's not in iTunes on my iMac or on my iPad3; it appears to have been wiped off the face of the Apple Earth. (hmmm.branding idea there)

My stereo that records from vinyl to mp3 is not working right now (cd drive is broken) or I'd make a new one.

Angry and frustrated,

daphne mitchell

iPhone 5, iOS 8.3

Posted on Jun 26, 2015 6:41 PM

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Answer 1

mario49

Community Specialist

Jun 28, 2015 2:30 PM in response to daphnecm

Greetings daphnecm,

After reviewing your post, it sounds like you had a ringtone you created, did an update and the ringtone is now missing. I can imagine it must be frustrating. I would recommend that you read this article, it may be able to help the issue.

Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 or later - Apple Support

Thanks for using Apple Support Communities.

Take care,

Mario

Reply

Answer 2

daphnecm Author

Level 1

8 points

Jun 28, 2015 3:14 PM in response to mario49

The article does not tell you how to re-add non-Apple Store ringtones at all. or non-purchased ringtones.

I made this one from scratch; it is in homage to my great-grandfather, a march music composer in Sweden in the 1800s, from the only recording I have of it.

Luckily I had sent a copy of the entire performance to my daughter, who emailed it back to me. I will edit it down to 40 seconds in Audacity.

What format should I save it in, and how do I get it into my iTunes and thence my iPhone 5?

Thanks for your help,

daphne

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Answer 3

mario49

Community Specialist

Jun 29, 2015 11:12 AM in response to daphnecm

Hey daphnecm,

you will recreate the ringtone but want to know what format to save it in. In the menu you should have the option to add file to library, you should be able to check Tones to sync.

How to create custom ringtones in GarageBand for your third-party phone - Apple Support

Select MP3, AAC, or AIFF and chose a quality.

Thanks for using Apple Support Communities.

Have a good one,

Mario

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