Hurntownsend

Level 1 (4 points)

Mac App Store

Q: Using is 8.5 shows 697 unread messages but mail box shows empty how do I clear this out

UUsing is 8.5 on iPad. It's showing 697unread messages but mail boxes are empty. How do I clear this off

iPad 2 Wi-Fi, iOS 8.3, How do I defeat 697 unread emails w

Posted on Jun 26, 2015 5:38 PM

I have this question too

Q: Using is 8.5 shows 697 unread messages but mail box shows empty how do I clear this out

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by Allen A,

Allen A Jun 28, 2015 1:45 PM in response to Hurntownsend
Community Specialists

Jun 28, 2015 1:45 PM in response to Hurntownsend

Howdy Hurntownsend,

It may help to remove and readd the affected account in Settings -> Mail, Contacts, Calendars. This and other steps that can help get your account to work as expected can be found in the article linked below.

Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201419

Regards,
Allen
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