Q: How can I reset my keyboard? It is majorly malfunctioning.

I will type a sentence. For example, I want to press "E". It will malfunction and type in different symbols and letters. I Haven't spilt anything for dropped it whatsoever.

MacBook Air (13-inch, Early 2014)

Posted on Jun 26, 2015 6:33 PM

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Q: How can I reset my keyboard? It is majorly malfunctioning.

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by mario49,

mario49 Jun 28, 2015 2:14 PM in response to I2olando
Community Specialists

Jun 28, 2015 2:14 PM in response to I2olando
Greetings l2olando,

Thanks for the question. If I understand correctly, a key on the built in keyboard is not working. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

OS X Yosemite: If keys on your keyboard don’t work

One or more keys on the keyboard do not respond - Apple Support
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.

Thanks for using Apple Support Communities.
Take care,
Mario
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by Tom Gewecke,

Tom Gewecke Jun 28, 2015 5:10 PM in response to I2olando
Level 9 (79,385 points)

Jun 28, 2015 5:10 PM in response to I2olando

Try an external keyboard and see if it works ok.
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Q: How can I reset my keyboard? It is majorly malfunctioning.

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by mario49,

by Tom Gewecke,

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