HT204570: Get help with your iCloud Photo Library

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themhowells

Q: Why is iCloud Photo Library not importing all of my photos from my MacBook Air?

Why is iCloud Photo Library not importing all of my photos from my computer? It has imported only 2600 of 9000+. I have the storage available, what is the hold up? It will not update any further.

 

iCloud Photo Library is enabled in Photos preferences.

MacBook Air (11-inch Mid 2013), OS X Yosemite (10.10.3)

Posted on Jun 26, 2015 6:58 PM

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Q: Why is iCloud Photo Library not importing all of my photos from my MacBook Air?

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  • by léonie,Apple recommended

    léonie léonie Jun 27, 2015 12:49 AM in response to themhowells
    Level 10 (107,891 points)
    iCloud
    Jun 27, 2015 12:49 AM in response to themhowells

    Is the upload hanging with a progress bar showing?  Or is it showing as finished, but not all photos qualify for uploading?

    You cannot upload photos that are not stored inside your Photos library.  If you imported photos with the option "Copy items to Photo lIbrary" disabled, consolidate the photos (select them and use "File > Consolidate").  Then they will be able to upload.

     

    And are all your photos JPEGs?  Photos in a different format may not be supported for iCloud, eg. images created by graphics compositing applications.