The spinning wheel of death

Probably too little space on your startup disk.

But to avoid more questions from us, download the Etrecheck app from www.etresoft.com.

Run it and post the list here.

Lex

Something is eating Ram.

Your main disk is not far too full, although close. It is a SSD so it would be a benefit when at least 20GB is free, better even more...

1. you should absolutely get rid of Bittorrent: very unsafe. Uninstall completely. After that in SystemPreferences->Users&Groups->LoginItems: remove it when it is there, with the minus sign underneath.

Restart, this should help a bit at least.

2. The USB stick is almost full, and it is probably not formatted for a long time, could also cause issues, maybe even a bad quality.

Is the issue is still there when you have ejected this USB "stick"?

What do you use this USB stick for?

I would format it at fat32 not mac os: it is much too small for backups, when you use it for backups by hand, Fat32 is good.

Since you have used Bittorrent, I propose to download AdwareMedic from thesafemac.com and run it. This site thesafemac.com is very interesting also to read from time to time.

Lex

No I do not have an alternative for Bittorrent: all these torrent apps are very unsafe, they broadcast your personal data to unsafe sources, also the files you download with them are very probably manipulated to include infections. Read thesafemac.com.

Perhaps reformatting the USB stick as I said helps.

Be aware that USB sticks are not by a long way as good as a normal HDD and should better not be used for backups.

Ram usage is displayed very good in Applications->Activity Monitor: choose the cpu and memory columns. When the memoy column is on, you will see data underneath: Memory Pressure is a good picture, it should be green, memory used in the middle is the real memory used, click it and on the right you see specs, "cached" is basically free to be allocated.

still too much crap and leftovers that are eating ram. I think Photoshop eats less than what you have now.

do you need the elgato thing? do you need the tomtom thing, do you need the HP software? etc we are not ready after the earlier messages. I was trying to get you far enough to propose a "clean install", which means that you format the startup disk, then install os, then only install trusted software form trusted sites, and in this way have your mac cleaned from all the crap and scam software that was there. (BTW the AdwareMedic scan should have alleviated the Ram eater already, it should have eliminated Genieo and maybe more).

Lex

I am sorry, this answer was not meant to be in this thread.

I will post another answer in the next half hour.

Sorry again.

So here we are, the etrechecklist looks rather clean.

Are the issues the same with the USB stick connected?

Can you take some files off an make say 5GB more free on the main disk? even if this Apple SSD is "trimmed" it helps the GarbageCollection and thus less stress on the SSD.

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

my pleasure

Lex

Dear Lex,

As you have been so amazingly helpful, I was wondering whether you could help me too please? I only appear to have this problem on one of my iMac accounts. OS Yosemite 10.10.3. I have dowloaded the etresof.com and it's popped a copy of the findings on a clipboard (I am complete novice and don't know where to access this clipboard). It appears to only be an issue on one out of 5 or 6 users on this system. It's all family members etc. I am running Parallels on the offending system, and use a graphics program called Serif PagePlus x6 and believe that it has recently told me that the version of Windows is dodgy and I have am trying to get that sorted with a fresh product key, but I can't do anything on that account now as all I get is this silly spinning wheel, and I am having to actually switch the machine off and on again. Like I say, it is working fine on any of the other user accounts. Please HELP! I just found this:

EtreCheck version: 2.2 (132)

Report generated 6/29/15, 10:17 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (27-inch, Late 2013) (Technical Specifications)

iMac - model: iMac14,2

1 3.2 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac

Video Information: ℹ️

NVIDIA GeForce GT 755M - VRAM: 1024 MB

iMac 2560 x 1440

System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:10:2

Disk Information: ℹ️

APPLE SSD SD0128F disk0 : (121.33 GB)

EFI (disk0s1) <not mounted> : 210 MB

Boot OS X (disk0s3) <not mounted> : 134 MB

Macintosh HD (disk2) / : 1.11 TB (564.65 GB free)

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 999.35 GB Online

APPLE HDD ST1000DM003 disk1 : (1 TB)

EFI (disk1s1) <not mounted> : 210 MB

Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk2) / : 1.11 TB (564.65 GB free)

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 999.35 GB Online

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Logitech Optical USB Mouse

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]

/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]

Launch Agents: ℹ️

[running] com.mcafee.menulet.plist [Click for support]

[running] com.mcafee.reporter.plist [Click for support]

[running] net.culater.SIMBL.Agent.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.bombich.ccchelper.plist [Click for support]

[unknown] com.mcafee.ssm.ScanFactory.plist [Click for support]

[unknown] com.mcafee.ssm.ScanManager.plist [Click for support]

[running] com.mcafee.virusscan.fmpd.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Deezer UNKNOWN (missing value)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.5.2 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]

Safari Extensions: ℹ️

SiteAdvisor

Open in Internet Explorer

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

5% WindowServer

4% mdworker(4)

2% fontd

2% taskgated

2% VShieldScanner(4)

Top Processes by Memory: ℹ️

684 MB kernel_task

238 MB mds_stores

131 MB VShieldScanner(4)

115 MB mdworker(4)

98 MB Safari

Virtual Memory Information: ℹ️

4.83 GB Free RAM

3.17 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Jun 29, 2015, 10:06:49 PM Self test - passed

Jun 29, 2015, 09:19:03 PM /Library/Logs/DiagnosticReports/Messages_2015-06-29-211903_[redacted].cpu_resou rce.diag [Click for details]

Jun 29, 2015, 09:17:31 PM /Library/Logs/DiagnosticReports/appProtd_2015-06-29-211731_[redacted].crash

Jun 29, 2015, 08:19:22 PM /Library/Logs/DiagnosticReports/AntiMalwareUpdate_2015-06-29-201922_[redacted]. crash

You have to completely uninstall McAfee !

In general any antivirus app (Norton, Avast, McAfee, AVG, etc) works counterproductive as OSX has all sort of protection already built-in.

A litlle beauty treatment:

- in SystemPreferences->Users&Groups->LoginItems: remove all entries, with the minus sign.

- Remove SIMBL.

- In Finder MacintoshHD (the StartupDisk)->Library->InternetPlug-ins folder delete both AdobePDFViewer plugins: not as good as the standard built-in PDFViewer.

- I am not sure whether TomTom software is compatible, if you do not need it, uninstall it.

Restart.

If you feel not sure if everything is gone completely, make a new Etrecheck list and post it here.

Have fun.