Periodically streams paus, become staticy - signal in/out...

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Level 1

8 points

Periodically streams paus, become staticy - signal in/out...

Our Apple TV is just a month old, this issue seems to (sometimes) be fixed by pausing and waiting for forever but usually there is no quick fix trick, even resetting the thing is useless - this also has nothing to do with our speed (see pic), issue in question happens during playback of shows/music/movies as well as aforementioned streaming.

In addendum it would be nice if Apple would allow download of an Amazon app - yes using airplay is an alternative however not the same by any stretch.

S.

iMac, Mac OS X (10.6.8)

Posted on Jun 27, 2015 10:05 AM

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Answer 1

Jun 27, 2015 11:01 AM in response to D.S.Sallier

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

The following article(s) may help you.

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Sources of Interference

Wifi Diagnostic Software (for Mac users)

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

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Answer 2

D.S.Sallier Author

Level 1

8 points

Jun 28, 2015 1:15 PM in response to Winston Churchill

Thanks for the reply and I'll check your info out further if need be, will try moving the thing first as it seems like the most probabl so,ution given there have never been any issues before with any other devices.

Peace

S.

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