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Jun 29, 2015 11:15 AM in response to elainefrommansfieldby mario49,Hello elainefrommansfield,
After reviewing your post, it sounds like the iPhone has a blue screen that keeps coming back. I would recommend that you read this article, it may be able to help the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
