I have a mid 2010 13 inch macbook.
I returned to it today after putting it to sleep and it wouldn't boot up unless I continually moved the cursor. I have tried restarting it and can't think of a reason why it would do this as there has not been any dramatic changes.
Thank you for your help in advance.
MacBook, OS X Yosemite (10.10.3)
Easy things first. Try resetting the SMC Resetting the System Management Controller (SMC) on your Mac - Apple Support Do this two or three times.
And PRAM How to Reset NVRAM on your Mac - Apple Support
Report back.
Not good news.. I tried the SMC reset without the power cable plugged in and nothing worked. Brought it home to try again with the power cable plugged in and it won't even turn on now. The power cable doesn't light up when connected either.
The only thing I have done is remove the back plate and unscrew three screws from the battery - I didn't even manage to disconnect it so I'm puzzled to why it won't turn on now.
Probably a silly question, but can faults like this be claimed under home/contents cover? (UK) thank you.
You followed the wrong procedure to reset the SMC as you have a macbook that you're shouldn't remove yourself. The procedure for your macbook is;
Mac notebook computers that have a battery you should not remove include: MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015).
To reset the SMC:
On MagSafe power adapters, the LED might change states or temporarily turn off when you reset the SMC.
Just to confirm, I did not remove the battery and I followed the steps above to which my device is not responding at all.
Earlier today when I tried the above steps it just responded normanly (but the power cable was not present).
If the power cable was not present you didn't follow the steps. I think your best bet at this point is to make an appointment and take your macbook to the nearest Genius Bar or AASP for help.
My macbook shuts down if the cursor isn't moving
