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Helpful answers
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Jun 27, 2015 10:56 PM in response to Leo456by gail from maine,See if this troubleshooting support article helps:
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
Cheers,
GB
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Jun 28, 2015 7:29 AM in response to gail from maineby Leo456,it just tells me it started and then stopped no reason given
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Jun 28, 2015 11:22 AM in response to Leo456by gail from maine,Which instruction in the link is this happening on?
GB
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Jun 28, 2015 11:56 AM in response to Leo456by turingtest2,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2