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iTunes makes it impossible to update to iOS8!

Hey everyone, I was wondering if anyone could help. I am finally attempting to update my iPhone 5S to iOS 8 (it currently has iOS 7.0.4).. and everytime I try, an error always pops up! I have the latest version of iTunes, and when backing up my phone error 1667 always appears. I deleted the Lockdown folder on my computer, restarted several times, replugged in my phone, etc, but nothing seems to work. Thanks in advance!

iPhone 5s, iOS 7.0.4

Posted on Jun 27, 2015 11:36 PM

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1 reply

Jun 29, 2015 2:10 PM in response to InvisibleNinja

Hello, InvisibleNinja.


Thank you for visiting Apple Support Communities.


I understand that you are running into an issue updating your iPhone 5s. Here are the troubleshooting steps that I would go through for error 1667. If none of these steps resolve this issue, please see step 4.


Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.


If you still see the error message, check for outdated or modified software.


Get help with iOS update and restore errors


Cheers,


Jason H.

iTunes makes it impossible to update to iOS8!

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