Q: iphone 6 plus video not working

Hello raphy,

It sounds like you are unable to record a video on your iPhone for some reason. If the screen looks black or like a closed lens then use these steps from the following article:

Get help with the camera on your iPhone, iPad, or iPod touch

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

 

1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
2. Force the app to close, then open the Camera app again.
3. Restart your device, then open the Camera app again.
4. If your device has a front and rear camera, try both cameras by tapping  (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.

If that is not the case, can you elaborate on what happens when you try to record a video?

Thank you for using Apple Support Communities.

Take care,

Sterling