Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I recently moved from Windows to OS X - and I find internet on my macbook pro is very slow. tried a few tricks - nothing worked.

Problem description:

I was using a windows i5 dual core laptop and ever since i changed to macbook pro, internet has become as slow as a snail


EtreCheck version: 2.2 (132)

Report generated 6/28/15, 9:12 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (Retina, 13-inch, Mid 2014) (Technical Specifications)

MacBook Pro - model: MacBookPro11,1

1 2.6 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 81 - SN = D864436T6NRFT5YA7


Video Information: ℹ️

Intel Iris

Color LCD 2560 x 1600


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:10:33


Disk Information: ℹ️

APPLE SSD SM0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.80 GB (190.96 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Logitech USB Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.21) [Click for support]

[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.21) [Click for support]

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.21) [Click for support]

[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.21) [Click for support]

[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.21) [Click for support]

[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) [Click for support]

[not loaded] com.lct.driver.LJACDDriver (1.0.0d2) [Click for support]

[not loaded] com.lct.driver.LJACDDriver64 (1.0.2) [Click for support]

[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) [Click for support]

[not loaded] lja.driver.USBModemCDC (1.0.0) [Click for support]

[not loaded] lja.driver.USBModemCDC64 (4.0.2) [Click for support]

[not loaded] lja.driver.USBModemData (1.0.0) [Click for support]

[not loaded] lja.driver.USBModemData64 (4.0.2) [Click for support]

[not loaded] lja.driver.USBModemECMData (1.0.0d1) [Click for support]

[not loaded] lja.driver.USBModemECMData64 (4.0.2) [Click for support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[not loaded] SwapperUFi.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[not loaded] PPPMonitord.plist [Click for support]


User Launch Agents: ℹ️

[running] com.akamai.single-user-client.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

Flickr Uploadr UNKNOWN (missing value)

RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

EOS Utility Application Hidden (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 18.0.0.194 - SDK 10.6 Cannot contact Adobe

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Native Instruments USB Audio [Click for support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.80 GB Disk used: 58.84 GB

Destinations:

TOSHIBA EXT [Local]

Total size: 999.49 GB

Total number of backups: 10

Oldest backup: 2015-05-11 19:07:16 +0000

Last backup: 2015-05-12 04:00:54 +0000

Size of backup disk: Excellent

Backup size 999.49 GB > (Disk size 249.80 GB X 3)


Top Processes by CPU: ℹ️

2% fontd

2% WindowServer

0% RealPlayer Downloader Agent

0% taskgated

0% notifyd


Top Processes by Memory: ℹ️

561 MB kernel_task

221 MB com.apple.WebKit.WebContent

172 MB mds_stores

123 MB Finder

115 MB Safari


Virtual Memory Information: ℹ️

3.29 GB Free RAM

4.71 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 28, 2015, 08:59:59 AM Self test - passed

Jun 26, 2015, 09:00:45 AM /Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-06-26-090045_[redacted].cpu_resource.diag [Click for details]

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Jun 27, 2015 11:35 PM

Reply
1 reply

Jun 28, 2015 8:26 AM in response to ajith.cochin

There are many possible causes for problems with web browsing. Below are some simple steps that may either solve the problem or point the way to a solution.

Back up all data before making any changes.

1. Restart your router and also your broadband device, if they're separate.

2. If you connect to the the router with Wi-Fi, turn Wi-Fi off and then back on.

3. If you connect with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi.

4. If your browser is Safari, then from the Safari menu bar, select

Safari Preferences... Privacy Remove All Website Data

and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed.

5. Select the Extensions tab in the Preferences window. Turn all extensions OFF and test. If there's an improvement, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

6. If you're running OS X 10.10 or later, select the Search tab. Uncheck the box marked

Enable Quick Website Search

if it's checked.

7. If you're running OS X 10.9 or later, select the Advanced tab and uncheck the box marked

Stop plug-ins to save power

Quit and relaunch the browser.

8. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest.

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

9. Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

10. If other browsers and Internet applications are also affected, follow these instructions and test.

11. If Parental Controls is active for any user, please turn it off and test.

12. Open the iCloud preference pane and uncheck the boxes marked Safari and Photos, if they're checked.

13. Are there any other devices on the same network that can browse the Web, and if so, are they affected?

14. If you can, test Safari on another network.

15. Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

I recently moved from Windows to OS X - and I find internet on my macbook pro is very slow. tried a few tricks - nothing worked.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.