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Mac not recognising phone

Dear apple community,


I have an imac g5, ios 10.5.8 and i tunes 10.6.3.


My iphone 4 is not recognised by the computer. Under finder it doesn't appear under devices when connected with usb cable.


I have tried checking software updates on both the phone and the Imac and they seem compatible. I have checked USB cable into different ports, and used different cables, I have checked firewall software and I have switched on and off devices. I have even tried my friend's phone to see if that works.


Does anyone have any ideas on why its not working? or what else I could do?


Thanks in advance for your help

iMac, Mac OS X (10.5.8)

Posted on Jun 28, 2015 4:09 AM

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Mac not recognising phone

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