Q: Photo albums that are not mine are appearing on iPhone

Help! I woke up this morning and there was an album on my iPhone that is in Mandarin. I do not speak Mandarin! I have never had an iPhone or Mac stolen and I haven't sold any Apple products. How do I fix this? It makes me worried that someone else is seeing my photos as well.

iPhone 5s

Posted on Jun 28, 2015 8:45 AM

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Q: Photo albums that are not mine are appearing on iPhone

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by Lawrence Finch,

Lawrence Finch Jun 28, 2015 8:58 AM in response to tennisgirl26
Level 8 (38,305 points)

Mac OS X

Jun 28, 2015 8:58 AM in response to tennisgirl26

Change your Apple ID password immediately. It sounds like someone has hacked your Apple ID. And consider adding 2 step verification to your account: Frequently asked questions about two-step verification for Apple ID - Apple Support

Is the album in Photos, or in some other app?
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by tennisgirl26,

tennisgirl26 Jun 28, 2015 9:09 AM in response to Lawrence Finch
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Jun 28, 2015 9:09 AM in response to Lawrence Finch

Thanks! I just changed my password. The album appeared in Photos, just on my iPhone. There are no pictures in it either, just an album title.
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by Lawrence Finch,

Lawrence Finch Jun 28, 2015 9:45 AM in response to tennisgirl26
Level 8 (38,305 points)

Mac OS X

Jun 28, 2015 9:45 AM in response to tennisgirl26

Do you share your Apple ID with anyone else? Friend? Family? Anyone sharing your Apple ID can see your photos and add photos and albums.
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by tennisgirl26,

tennisgirl26 Jun 28, 2015 9:52 AM in response to Lawrence Finch
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Jun 28, 2015 9:52 AM in response to Lawrence Finch

Nope, I have never shared my Apple ID with anyone.
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by tennisgirl26,

tennisgirl26 Jun 28, 2015 9:55 AM in response to Lawrence Finch
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Jun 28, 2015 9:55 AM in response to Lawrence Finch

Nope, I haven't shared my Apple ID with anyone.
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Q: Photo albums that are not mine are appearing on iPhone

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by Lawrence Finch,

by tennisgirl26,

by Lawrence Finch,

by tennisgirl26,

by tennisgirl26,

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