For the last 2 days my finder has been freezing and getting progressively worse. I turn on my 2009 Mac book pro and when I log into my user account it freezes the instant I click on anything and it never recovers. But when I log into my second user account finder works with no problem. I'm running Mavericks 10.9.5
Thanks
MacBook Pro (15-inch 2.53 GHz), OS X Mavericks (10.9.5)
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.finder.plist. Move the .plist to your desktop.
Re-launch Finder by restarting the computer and test. If it works okay, delete the plist from the desktop.
If the same, return the .plist to where you got it from, overwriting the newer one.
I looked and I don't have the .plist your referencing. I double then tripled checked and its not there.
Are you looking in the Library in your user folder or are you looking in the hard drive level Library?
Sorry I was looking in the HD not the user folder.
I did what was recommend about the .Plist and the problem still persist. It did help but finder will still freeze up randomly or when my computers goes to sleep.
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Problem description:
FInder keeps freezing
EtreCheck version: 2.2 (132)
Report generated 7/4/15, 1:20 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 190 - SN = W044546X5BWZA
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F1096) - Time since boot: 0:9:4
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (25.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Downlite, VSearch, Conduit, Trovi, MyBrand, Search ProtectAdware! [Click to remove]
Kernel Extensions: ℹ️
/Applications/Capture One.app
[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Click for support]
Problem System Launch Agents: ℹ️
[running] com.tenx.autorunkit.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.trusteer.rapport.rapportd.plist [Click for support] [Click for details]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.akamai.client.plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.nchsoftware.expressinvoice.agent.plist [Click for support]
[running] com.spigot.ApplicationManager.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.1.2 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
RealPlayer Plugin: Version: Unknown
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.7 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
Move_Media_Player: Version: npmnqmp 071701000001 [Click for support]
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
Conduit Search for Safari
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
MacFUSE [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
14% syncdefaultsd
7% WindowServer
1% iTunes
1% fontd
0% taskgated
Top Processes by Memory: ℹ️
419 MB kernel_task
184 MB com.apple.WebKit.WebContent
180 MB iTunes
90 MB Dropbox
61 MB Safari
Virtual Memory Information: ℹ️
1.44 GB Free RAM
2.56 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 4, 2015, 01:05:10 PM Self test - passed
Jul 3, 2015, 02:37:16 PM /Library/Logs/DiagnosticReports/Google Chrome_2015-07-03-143716_[redacted].hang
Jul 3, 2015, 02:37:15 PM /Library/Logs/DiagnosticReports/BitTorrent_2015-07-03-143715_[redacted].hang
Amazon Shopping Assistant Adware![Click to remove]
Ebay Shopping Assistant Adware![Click to remove]
Remove these 2 Safari extensions in Safari/Preferences/Extensions.
You have adware installed. Click the Click to remove link or manual method:
Malware – Adware removal – Apple Support
Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.
Malware Guide – AdwareMedic – 10.7 and higher
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
After un-installing, use this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
SIMBL is a sytem hack. Try removing it.
SIMBL Uninstall (2) See solution posted by Linc Davis .
Get rid of Trusteer. It doesn’t work well under Mac OS.
You've got a LOT of adware and crap software installed! All of it needs to go, as Eric has pointed out.
One that Eric didn't mention, though, is BitTorrent. (I noticed you had a BitTorrent crash a few days ago.) If you are frequently downloading stuff via torrents, that's a very dangerous activity, prone to infecting you with adware (which we know you have) and even possible malware. That's an activity that needs to stop unless you want to risk a more serious infection in the future.
I got rid of all of the adware and programs that was recommended and even BitTorrent. But finder still freezes especially it freezes after it goes to sleep. Any other ideas
Thanks
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - Mavericks also Yosemite
Photomaster11 wrote:
I got rid of all of the adware and programs that was recommended and even BitTorrent. But finder still freezes especially it freezes after it goes to sleep.
Well, the problem is that the stuff you had installed may have left your system in an uncertain state. CleanMyMac, for example, has been known in some cases to damage the system to the point that it has to be reinstalled.
First, make absolutely sure that you have fully removed all the problem items. Run another EtreCheck scan, and if you see anything with the names that Eric and I mentioned still showing, then it didn't get removed properly.
If everything is well and truly gone and the Finder is still crashing, due to the presence of CleanMyMac, I'd be inclined to tell you to reinstall your system. Hold down command-R at startup, then choose the option to reinstall. This will install over your existing system, leaving everything else in place, and shouldn't affect your data or apps in any way. However, it would still be wise to make sure you have everything thoroughly backed up beforehand, just in case there's a problem.
That may be a waste of time, or it may not, but at least it will guarantee you that you have good copies of all system files, which is in question on any Mac with CleanMyMac installed.
Finder freezing
