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Phone won't power on trying to update from itunes

PPhone not detected in iTunes to update

iPhone 4, iOS 7

Posted on Jun 28, 2015 10:46 AM

Reply
1 reply

Jun 30, 2015 11:11 AM in response to Mbrooks1913

Hi Mbrooks1913,


it sounds like your iPhone is not responding at all, not even when you have it plugged into your computer. I would use this article if that is the case, to help you troubleshoot the issue:


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on


If it is able to turn on but is not being recognized on your computer, use this article instead.


If you don't see your connected device in iTunes for Mac


Thank you for using Apple Support Communities.

Cheers,

Sterling

Phone won't power on trying to update from itunes

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