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Helpful answers
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Jun 30, 2015 11:24 AM in response to Immankanby alex_h1,Hello Immankan,
Thanks for using Apple Support Communities.
From your post I understand that you're unable to update apps on your Wi-Fi connection on multiple iOS devices. To start troubleshooting this issue on both devices, please sign out of your account, restart the devices, and then sign back in to your Apple ID.
iTunes, iBooks, and App Store
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
How to restart
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Restart your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.


