Apple tv (A1427) connects to the local network but cant access internet

Just bought some really nice HD quality movies, can't even watch them now.

This apple TV periodically loses connection to the internet and takes me forever to reconfigure. Plugging in Ethernet would be a fine, but apparently my Apple TV won't accept that any more and gives me error.

As a work around, I would love to simply just connect to my WiFi. However, this apple TV doesn't offer me the ability to connect to WiFi... even with the ethernet cable unplugged!

• I have tried factory resets many times, still no available.
• My user ID's and passwords are intact correct. I am able to log into here and make forum posts. All my other connected devices (Laptops, iPads Cellphones etc...) are connected to my router/internet with no problems.

Please help!

Make sure DNS is set to auto (settings - general - network)

Ensure router has port 123 open (refer to manual if unsure)

To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks.

Test on another network

Hello Mobius80,

Welcome to Apple Support Communities.

If I understand correctly, there’s an Internet connectivity issue with your Apple TV. Take a look at the article linked below and try running through the troubleshooting suggestions that it provides.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections - Apple Support

Take care,

-Jason

The same thing is happening to me. A few days ago I unplugged my apple tv to connect it to the television downstairs, and ever since then, my apple tv will not connect to the network. It won't load the main menu (only "computers" and "settings") or allow me to connect to the itunes store.

I have restarted the apple tv numerous times and done a full restore. I've checked my date/time and location settings and made them correct on the apple tv. I've restarted my modem/router more than once. I called for apple support and the only other thing he could suggest was perhaps my ISP was blocking the necessary ports - seemed unlikely to me since I've been using apple tv fine for almost a year with this ISP, but I called my ISP and had them check - no issues there. My internet is working fine on all other devices so it is definitely not a network issue. I have a hard time believing it is a hardware issue with the apple tv since it was working fine before. So what is the problem??

I've been trying to fix this for days now and am ready to cry with frustration! Apple (or anyone) please help!!!