woolie

Q: iWatch & wifi

iWatch keeps saying it is not connected to my wifi...  So far I have not found a place on iWatch software that allows me to connect to wifi

Posted on Jun 28, 2015 2:28 PM

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Q: iWatch & wifi

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  • by jason269,

    jason269 jason269 Jun 30, 2015 12:24 PM in response to woolie
    Community Specialists
    Jun 30, 2015 12:24 PM in response to woolie

    Hi, woolie.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that your Apple Watch will not connect to W-Fi.  Here is some information that you may find helpful with this issue.  

     

     

    Compatible Wi-Fi for Apple Watch

    Your Apple Watch can connect to a Wi-Fi network: 

    • If your iPhone, while connected to your watch with Bluetooth, has connected to the network before
    • If the Wi-Fi network is 802.11b/g/n 2.4GHz

    For example, Apple Watch won't connect:

    • To 5GHz Wi-Fi, or public networks requiring logins, subscriptions, or profiles
    • If your paired iPhone has never connected to that network before

     

    About Bluetooth and Wi-Fi on Apple Watch

     

    If you need help with your connection

     

    1. Move your Apple Watch and paired iPhone close together, to make sure they're in range.
    2. On your iPhone, swipe up to open Control Center. 
    3. Make sure that Wi-Fi and Bluetooth are turned on.
    4. Restart your Apple Watch and iPhone.
    5. Unpair your devices. Then pair them again.

     

    Cheers, 

     

    Jason H.  

  • by woolie,

    woolie woolie Jun 30, 2015 5:36 PM in response to jason269
    Level 1 (8 points)
    iTunes
    Jun 30, 2015 5:36 PM in response to jason269

    Thank you Jason, the above is correct except for one detail.  Even though my iPhone was connected to my wifi & bluetooth, the iWatch would not connect.  I learned from a MacRumors forum that I had to reset my Apple Airport Extreme before the iWatch would connect.  Once I followed that advice & reset the Airport my iWatch wifi started working and my problems went away.