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iphone 5s unable to turn on even trying the hard reset

my iphones 5s is working perfectly until when i am about to use it again there is no display. thinking the battery is empty i chrage it to lapton then connected to itunes. on the itunes my battery is showing 100%. so i tried making the hard reset, pressing the power and home button at the same time, but still it cannot open. can you please advise the solution to the problem.

iPhone 5s, iOS 8.2

Posted on Jun 28, 2015 2:13 PM

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1 reply

Jun 30, 2015 12:11 PM in response to gvgalvez05

Hi gvgalvez05,

Welcome to Apple Support Communities.


From what I gather, there’s an issue turning on your iPhone 5s. It sounds like you’ve done quite a bit of troubleshooting, but take a look at the article linked below and try the suggestions that it provides.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


So long,

-Jason

iphone 5s unable to turn on even trying the hard reset

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